Help Center

Troubleshooting

A widget isn't loading or showing data

What to try when a single widget breaks while the rest of the display works.


Check the widget config

Open the widget's settings panel and confirm required fields are filled in (e.g. the weather widget needs a city; the calendar widget needs a connected Google account).

Reconnect the integration

For Instagram, Google Calendar, or any third-party feed, go to Account → Connections and click Reconnect. Third parties occasionally revoke tokens for security.

Remove and re-add

If a widget is wedged, delete it from the display and add a fresh copy. Your account branding and assets will still apply.

Report a bug

If the same widget breaks repeatedly, send us a help request with the widget name and your display name.

Still need a hand?

Send us the details and we'll get back to you quickly.

Submit a help request