My TV shows a blank or stuck screen

First, check the basics

• Internet — confirm the TV is online (open another tab to a known site)
• Refresh — pull-to-refresh or press F5 in the TV browser
• Power cycle — unplug the TV / streaming stick for 30 seconds

Re-pair

If a refresh doesn't help:

1. In the SlideLobster app, open the display and click Pair a screen
2. On the TV, go to slidelobster.com/pair
3. Enter the new code

Check display status

In the app, every display shows a Last seen timestamp. If it's more than 2 minutes ago, the TV has lost connection.

Still stuck?

Submit a help request with your display name and we'll dig in.